
Jonny McConnell
Product Designer & Creative Technologist · Human-AI Interaction · Enterprise Systems · Developer Tools
Product designer and creative technologist with 15+ years of experience across UX, interaction design, digital product development, UI systems, and brand definition. I lead at the intersection of human behavior, technology, and product strategy to make complex systems understandable.
My experience spans AI-assisted products, enterprise platforms, healthcare technology, boutique branding & advertising, and independent software products. I use code as a design tool - prototyping ideas, exploring interactions, understanding technical constraints, and collaborating with engineering teams.
Founder & Product Designer
2020 – PresentSeattle Creative Directory
Built and launched an independent platform mapping the Pacific Northwest creative technology ecosystem. Designed and developed a full-stack directory using Next.js, PostgreSQL, Prisma, and Vercel. Built information architecture supporting hundreds of creative businesses with structured discovery across location, discipline, and organization type. Conducted research through interviews and podcast production.
Product Strategy · Information Architecture · Research · Full-stack Prototyping
Senior UX Designer
2021 – 2023PwC - Concourse Innovation Group
Sole designer on the responsive build within a 12-person design team spanning platform and design system. Led mobile adaptation across all screen sizes with user research conducted across US and British offices. Touch-adapted design system components were adopted as the mobile baseline across PwC's internal product ecosystem.
Enterprise Systems · Mobile UX · Research · Design Systems
Product Designer
2021Resonance AI
As the sole product designer, automated report compilation reduced analyst task time by 95% and increased reporting cadence from weekly to daily. Shipped Daily Pulse to all active clients and built a full design system covering type, iconography, chart language, and color. The product's value drove an acquihire outcome.
AI Interfaces · Data Visualization · Human-AI Interaction
Product Designer
2019 – 2021Lumedic
Primary product designer on a patient-facing healthcare wallet app shipped to the App Store and Google Play. Tens of thousands of healthcare workers used it during the pandemic. Designed across all three releases on web, iOS, and Android, adapting IBM Carbon Design System within a 3-party trust architecture.
Healthcare Technology · Trust-Centered Design · Complex Systems
Co-Founder & Product Lead
2014 – 2019Metastream - Social Mapping Startup
Co-founded a location-based data platform using mapping technologies and user-generated geographic information. Owned product strategy, user research, and experience design. Represented the product within open mapping and civic technology communities, and worked with co-founder to define technical architecture.
Emerging Technology · Product Strategy · Data Systems · Research
UX/UI Designer
2018 – 2019Amazon - Device Design Group
Designed Fire OS 7, shipped to 40M+ active users and the software baseline for Amazon tablets for three years. Designed for hardware constraints (1–2GB RAM) rather than the ceiling - features shipped include App Shelf, Pane Navigation, Quick Settings, and Visual Accessibility. Pane Navigation increased on-screen ASIN count by 2–3×.
Platform Design · Systems Thinking · Cross-functional Collaboration
UX Designer
2018Google - G Suite, Hangouts Meet
Designed communication experiences for Google Meet within the G Suite ecosystem. Shipped phone dial-out and designed connection pathways for joining from different devices and environments. Contributed to Material Design dark mode specifications; a standalone app prototype fed into the Meet PWA release in July 2021.
Communication Systems · Interaction Design · Design Systems
UX Designer
2016 – 2018Providence Health & Services - Digital Innovation Group
Shipped two products: a Telestroke platform and an Express Care scheduling suite. Field research with clinicians inverted the information hierarchy; Epic API integration brought live patient records into the workflows. The design system was adopted by subsequent teams in the Digital Innovation Group.
Human-Centered Systems · Research · Critical Workflows
Adjunct Professor of Design
2023 – 2025Western Washington University
Taught graphic design, typography, UX research, digital product thinking, and interaction modeling.
Professional Mentor
2023 – 2024Designlab
Mentored aspiring product designers through portfolio development, career strategy, and design practice.
Programming Co-Director
2013 – 2015AIGA Seattle
Board member leading event production and fundraising. Worked on revamping internal digital processes and coordinated with the National Board on event calendar, ticketing, and content.
Designer in Residence / Director of Outreach
2015 – 2016Thomas Street Studio
Collaborated with owners to market the studio and bring in new clients. Produced internal and external events and contributed to larger product design work.
Founder & Host
2020 – PresentSeattle Creative Directory
Comprehensive phonebook website & podcast chronicling the creative community in the Pacific Northwest. Designed & built website, recorded & produced podcast with over 50k plays.
Certificate - Business Management
Western Washington University
2021Certificate - Emerging Technologies
MIT Media Lab - Beyond Smart Cities
2019BFA - Graphic Design
Western Washington University
2006 – 2010Product Design
Visual & Interface
Front-End
Technical
AI Practice